Event 7110 - An invalid SIS part was encountered while doing watch file scan

Hi folks,

there is a known issue that should have been fixed in EV 10.0.3

We have a customer here that reports that after upgrading directly form 10.0.1 to 10.0.4, this warning event still shows up in the event logs, but less frequently.

Resources:

A 7110 warning is returned in Enterprise Vault (EV) indicating that An invalid SIS part was encountered while doing watch file scan.

ETrack 2914202

From the release notes of EV 10.0.3:

Size of some SIS parts in collections was reported as 0 (zero) bytes [Ref 17968, E2914202]

Storage File watch sometimes reported event ID 7110 warnings when verifying some SIS parts in collections. The size of the SIS part was incorrectly reported as 0 (zero) bytes.

This has been fixed.

I have taken a deeper look into it by backtracing it. It seems to be the exact same issue.

Now before going back to Symantec Support I would like to ask whether anybody else is facing that.

Thanks in advance!