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FSA Reporting 'cannot access the fsa reporting web service'

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I need a solution

Hi All,

 

Everytime we try to expand "File Servers" under the targets branch we get an error "Enterprise Vault cannot access the fsa reporting web service...."

After having a look around I found the following article.

 

http://www.symantec.com/business/support/index?pag...

Now when I check the FSAReportingWSLocations table I find the following.

WSLocationID    SiteEntryId    WSLocation
1    142B86B32E2D39443AF653E3DD5EAA1DA1d10000kvsarchive    http://kvsarchivedatc
2    142B86B32E2D39443AF653E3DD5EAA1DA1d10000kvsarchive    http://evserver01
3    142B86B32E2D39443AF653E3DD5EAA1DA1d10000kvsarchive    http://evserver02
4    142B86B32E2D39443AF653E3DD5EAA1DA1d10000kvsarchive    http://evserver03
5    142B86B32E2D39443AF653E3DD5EAA1DA1d10000kvsarchive    http://evserver04
6    142B86B32E2D39443AF653E3DD5EAA1DA1d10000kvsarchive    http://datcapp208s

Location 1 is the one the error reports on, it doesn't exist anymore.

Location 6 is actually the same as Location 5, evserver04 is the alias for the server called datcapp208s.

So, Can location 1 and 6 be removed using a simple SQL query and will I then need to set evserver01 as location 1 etc to get the order right again ?

Will this resolve the problem ?

I don't want to mess with the DB until I know for sure what I'm doing is right and will fix it.

 

Thanks in advance.

Kevin

 


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