We are rolling out EV10 SP2 to the organisation. So far in pilot we have deployed to 10 users, all of whom are laptop users (90% of the org use laptops). Using Outlook2010 and Exch 2010. On 5 of the laptops including my own which are around 2-3 years old, when Outlook does a sync to Virtual Vault, the Outlook process goes from 30% to 60% and overheats the laptop (about 105 degrees C) for an extended period of time. In my case it would shutdown after several minutes of use, i had to remove from the dock and stop the sync. I had the hardware vendor replace a heat sink and it now works ok, not getting over 30%. This happened on 5 of the 10 laptops. The obvious cause looks harware related but it is a bit of a coincidence that the EV VV sync pushed these over the top in the space of 4 weeks. I'm hesitant to roll out EV to the other 1200 users at the moment until this problem is identified. I realise the issue is most likely hardware related, but could also be linked to a MS patch, the EV add-in, or just about anything else you can think of. Just wondering if anyone has seen such behaviour? We will be logging this with the hardware vendor.
Thanks.