I need a solution
One of our user is enabled for archiving and he is able to vault or unvault emails without any problem. He left the company and his mailbox is set to hide from globall address book.
Now we reenabled that option to move all of his unarchived emails to enterprise vault. configuring his mailbox in another machine will show only the search option, the vault and unvault options are not appearing up. For test if I configuring my mailbox on that machine, both the option are visible.
Please help me to get those options
EV Logs
14/11/2012 10:05:45.006[3804]: PST Import not started since the mailbox is either not Enabled or not a Primary User
14/11/2012 10:05:45.010[3804]: Installed Outlook preview pane registry keys fix for Outlook V12
14/11/2012 10:05:45.011[3804]: Installed Outlook ForceFormReload registry key fix for Outlook under 12.0
14/11/2012 10:05:45.011[3804]: Set SharedFolderScript = 1
14/11/2012 10:05:45.011[3804]: Set PublicFolderScript = 1
14/11/2012 10:05:45.015[3804]: Vault Cache is only available when Outlook is connected to an offline mailbox store.
14/11/2012 10:06:05.218[5044]:
14/11/2012 10:06:30.320[3804]: Enterprise Vault desktop exited successfully
14/11/2012 10:06:30.320[3804]: Log file closed.