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Upgrade enetrprise vault 10 sp1 to sp2

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I need a solution

Hello,

after I upgrade enterprise vault  10 sp1 to sp2 , when the archiving task run we get a lot of errors:

and all of the queue from msmq automatically purge.

 

Event id:

 Log Name:      Symantec Enterprise Vault

Source:        Enterprise Vault

Date:          17/10/2012 16:32:11

Event ID:      8390

Task Category: Storage Online

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      xxxxx

Description:

The EnterpriseVault.DirectoryConnection object reported an error.

 

The specified archive folder already exists

 

 

Log Name:      Symantec Enterprise Vault

Source:        Enterprise Vault

Date:          17/10/2012 16:32:11

Event ID:      6469

Task Category: Storage Online

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      xxxxxx

Description:

An exception has occurred.

 [Internal reference CArchiveAssister/RF/ce]

 

Log Name:      Symantec Enterprise Vault

Source:        Enterprise Vault

Date:          17/10/2012 16:32:12

Event ID:      13360

Task Category: Directory Service

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      xxxxx

Description:

An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: {CADODataAccess::ExecuteSQLCommand} [.\ADODataAccess.cpp, lines {1316,1318,1333,1351}, built Sep 12 21:03:54 2012]):

 

Description: 

 

An attempt was made to create a resource lock name with invalid values for ParentFolderVEID[1F063BF399B0AD24DB5E3BF207FE02C4A1110000vltsrv01] and ContainerArchiveVEID[Not Supplied]

 

 

SQL Command:

 CreateArchiveFolder

 

 

Additional Microsoft supplied information:

 

Source:       Microsoft OLE DB Provider for SQL Server

Number:       0x80040e14

SQL State:    42000

Native Error: 00050000

HRESULT                              0x80040e14

 

 

Log Name:      Symantec Enterprise Vault

Source:        Enterprise Vault

Date:          17/10/2012 16:32:12

Event ID:      8453

Task Category: Directory Service

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      xxxxx

Description:

The EnterpriseVault.DirectoryService object reported an error.

 

The error code was 0x80040e14

 

 

Log Name:      Symantec Enterprise Vault

Source:        Enterprise Vault

Date:          17/10/2012 16:32:12

Event ID:      8390

Task Category: Storage Online

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      xxxxxx

Description:

The EnterpriseVault.DirectoryConnection object reported an error.

 

0x80040e14

Internal references:

Error [0x80040e14]

{CDirectoryConnectionObject::CreateArchiveFolder} [.\DirectoryConnectionObject.cpp, lines {2874,2891,2893}, built Sep 12 21:03:57 2012]

 

 

Log Name:      Symantec Enterprise Vault

Source:        Enterprise Vault

Date:          17/10/2012 16:32:12

Event ID:      6469

Task Category: Storage Online

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      xxxxxx

Description:

An exception has occurred.

 [Internal reference CArchiveAssister/CF/ce] [

Details:

ContainerArchiveVEID: null

ParentFolderVEID: 1F063BF399B0AD24DB5E3BF207FE02C4A1110000vltsrv01

FolderName: Top of Information Store

FolderPath: 

]

 

 

Log Name:      Symantec Enterprise Vault

Source:        Enterprise Vault

Date:          17/10/2012 16:32:12

Event ID:      13360

Task Category: Directory Service

Level:         Error

Keywords:      Classic

User:          N/A

Computer:     xxxxx

Description:

An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: {CADODataAccess::ExecuteSQLCommand} [.\ADODataAccess.cpp, lines {1316,1318,1333,1351}, built Sep 12 21:03:54 2012]):

 

Description: 

 

An attempt was made to create a resource lock name with invalid values for ParentFolderVEID[1F063BF399B0AD24DB5E3BF207FE02C4A1110000vltsrv01] and ContainerArchiveVEID[Not Supplied]

 

 

SQL Command:

 CreateArchiveFolder

 

please advice me

Thanks Ronen


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