EV client add-in toolbar does not display
I need a solution HiI am trying to install EV client add-in toolbar on outlook 2013 32bit. Installing was correct and I could see Enterprise Vault add-in in Add-Ins option of Outlook but EV client...
View ArticlePST import failed without any hints
I need a solution Hi Is there anyone experienced an PST import issue with EV 11.0.1 CHF2 with MS outlook 2013 SP1 and SQL 2014 ?The error from dtrace highlighted from Senior support as below:8643...
View ArticleEV11 Search for External users with ISA2006 or TMG
I need a solution HiI'm trying to get a definitive answer as to if the only way for EV search to work in EV 11 with Exchange 2010 is by publishing the EV server itself externally.Much of what I read...
View ArticleEVS restore to incorrect mailbox
I need a solution Hi,EV11.0.2 CHF2 with EV Service account restore the selected item to incorrect mailbox all the time by EVS.Condition:> Open IE with EV service account and the EV search link>...
View ArticleEV archive - IgnoreEVDates not work
I need a solution Hi,We have restored all archive to the user mailbox and shortcut is removed in accident. Now we need to archive his old email again but it not work.After some research, we need to...
View ArticleMailbox not vaulting as items ineligible
I need a solution We have one mailbox that doesn't vault because it shows everything as 'items ineligble under policy'. The account is in the same provisioning group and has the same policy applied to...
View ArticleEvent 13397 won't stop appearing even after reboot of the EV server
I need a solution Hi,We have EV environment where we have 3 EV servers and each has own storage to handle EV1/StrorageDB1, EV2/StorageDB2 & EV3/StorageDB3.For some reason EV2 is writing the event...
View ArticleHow to remove archive permissions inherited from Exchange mailbox?
I need a solution Here's the scenario: User A has given User B permission to his Exchange mailbox, as a result User B can also see User A's archive in Archive Explorer. Now, User A is retired, his...
View ArticleIMAP Access, IOS / Outlook Empty Folder
I need a solution Hello, i test the IMAP Access of Evault 11.I have configure all like guide. Access from Outlook an IOS looks OK. But i dont see any Messages.When i go to Imap Dashboard there is an...
View ArticleEnterprise Vauilt - Export vaulted user's permission
I need a solution Hi Alli need to generate a report where i can see disabled user and permission on vaulted mailbox.
View ArticleEVPM dont finds DirectoryService
I need a solution Hi,when running EVPM.exe from a Commandline C:\Program Files (x86)\Enterprise Vault>evpm -e CUSTOMER_001C -m fct_EV_CUSTOMER001C@customer.net -f EVPM.ini with this...
View Articleunable to disable archiving
I need a solution Team,Can someone please help me to solve this issue:We have around 1,200 disabled user accounts, as part of archival project , we have performed below tasks.Moved all disabled users...
View ArticleMoving Firgerprint Database- mdf file and ndf file question
I need a solution This Tech article descrbes the procedure for moving the finger print datadase: https://www.veritas.com/support/en_US/article.TECH64655Do I run it against the one .mdf database only...
View ArticleEV Reports mailed to Admins
I need a solution Does anyone know if the EV archiving reports can be configured to be sent out via email? EV version 10.0.4
View ArticleMigrating from On-Prem EV v10 to EV.cloud vs. Office 365 archiving ?
I need a solution People,Can anyone here please share your thoughts and comments regarding migrating approximately ~10 TB archived email from On Premise Enterprise Vault v10 to EV.Cloud or Office 365...
View ArticleViewMessage.asp inside iFrame not working
I need a solution Hi,We recently upgraded from EV verison 9 -> 10 Now it seems like we can't load the ViewMessage.asp inside an iFrame within another webpage. The content briefly loads inside the...
View ArticleFile are recalled while opening a folder
I need a solution Hi all,I've an EV11 that is archiving a file server and the archiving is working fine.When a user open a folder with archived files the files are recalled so the shortcuts...
View ArticleCreate Stubs after archiving
I need a solution Hello,my customer want that all mails in the user mailboxes are archived as soon as possible. But the should not be replaced bye Stubs this time. After 6 monts he want a replacement...
View ArticleCreate Stubs after archiving
I need a solution Hello,my customer want that all mails in the user mailboxes are archived as soon as possible. But the should not be replaced bye Stubs this time. After 6 monts he want a replacement...
View ArticleIllegal operation attempted on a registry key that has been marked for...
I need a solution Hi,Working on an Enterprise Vault 10.0.4 environment, which is in a Clustered Environment (Active - Active)Getting errors in the Event Viewer with Event ID 6287 and description;...
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