Enterprise Vault Outlook Add-In "requires Outlook 2003 SP2 or later" though...
I need a solution Not sure why the previosu thread with that same topic was locked, but I am experiencing the same issue whereby trying to install the EV Outlook Add-In on Outlook 2013 x64 yields the...
View Articlerightfax plugin prevents vaulted emails from loading properly
I need a solution when opening a vaulted email with the rightfax plugin enabled (which isnt really in use since its not a new email to send a fax for):"there was an error loading this item -- some...
View ArticleArrangement of PlaceholderServiceps.dll
I need a solution In my customer's environment Enterprise Vault version: It upgraded to 10.0.3 from 8.0.5. FSAAgent was simultaneously installed in the file server of MSFC composition. (File server...
View ArticleEV90 EMC clip not replicating - resolve how?
I need a solution Hello all,Using EV90SP2, with EMC Centera as storage for Journal Stores.On 1 Journal server, there is an issue with 'items awaiting backup/replication'. This seems to be due to 1...
View Articleprompt password and username when open archive explorer-how to make it disappear
I need a solution my scenario is exactly in of the article from symantec. But what confusing me is about the certificate?detail: EV 10.0.3 for exchange mailboxScenario 5 - Accessing Archive Explorer...
View ArticleEnterprise Vault wont archive new users
I need a solution Hey I`ve got a problem with Enterprise Vault. A long time ago we made some new users that replaced old usersnames. We disconnected the old users from the exchange mailboxes and...
View ArticleKVS dll file causes IE to crash: gsprs.dll
I need a solution The log files do not reveal errors. It occurs while using IE.IE then crashes and references the file. It cannot be unregistered or re-registered.Faulting application iexplore.exe,...
View ArticleEV10 DR solution
I need a solution HiI think this is a topic that has been discussed several times, but I'm still struggling to fully grasp the options to design an EV DR solution. My environment will consist of three...
View ArticleEV 9.0.4R1 company leaver archive doesn't run ?
I need a solution Hi People,Based on this Tech article: http://www.symantec.com/business/support/index?page=content&id=TECH67757 I have set the immediate archive for people that have just left the...
View ArticleEnterprise Vault Showing on Toolbar, but no "Configure Vault Cache" in File menu
I need a solution Hi,1 user has the 10.0.2.1210 Add-In enabled in Outlook but no Vault Cache or Configure Vault Cache in the File menu. No Search Archive or Archive Explorer in his webmail either. Yet...
View ArticleEnterprise Vault 10.0.3 Cumulative Hotfix 2 Now Available
I do not need a solution (just sharing information) Incase you missed the alerts anywhere else, the latest 10.0.3 cumulative HF is now available.http://www.symantec.com/docs/TECH205731Go get it.
View ArticleEV 10.0.3 CHF1 - "Ask User" when deleting shortcuts does not popup
I need a solution Simple question. "Ask User" when deleting shortcuts is provided by the desktop policy but it doesn't work. I've changed other settings in the same desktoppolicy to check if they are...
View ArticleOutlook Anywhere EV10.0.3 archived items access access
I need a solution Hi,If we setup the following rule in TMG, what (OWA only? Outlook shortcuts?) we should be able to access and how? Do we need any setup from EV...
View ArticleEVPM and Vault permissions "zap"
I need a solution This tech article is straight forward and I have used it successfully in the past:http://www.symantec.com/business/support/index?pag... Our environment has changed a little bit, and...
View ArticleEnterprise Vault 10 - Database restore
I need a solution Ok, so we have an instance where a couple of our vault store databases became corrupted. We restored to the last known good backup, which was approximately 4 days before the present...
View Articlethe write thread and path to store files on Vault Store
I need a solution Hello,I'd like to know , when store files on the VaultStorePartitionfor one archive task ,like archive one mailbox, It will be multi thread write or single thread?Is it can be...
View ArticleSecurely encrypting EV partition
I need a solution Hi People,Can anyone please suggest me what features or software that I can use to securely encrypt the EV Vault Store partition ?I have SEP v 12.1.2 but I cannot see any way to...
View ArticleEV9 - No new items for public folder archiving?
I need a solution Hi there,a customer have a problem that since a few weeks new items in public folder will not be archived. When I run the archiving task in report mode it shows me no items to...
View ArticleEV FSA Licensing
I need a solution Hi, We have a license for FSA where it says SYMC ENTERPRISE VAULT FILE SYSTEMARCHIVING - ARCHIVING & SEARCH 10.0 WINPER USER INITIAL ESSENTIAL 12 MONTHSREWARDS BAND E Quantity:...
View ArticleEV DB Backup - Full VS differential
I need a solution A customer of mine asked me why should he care for the DB backup alerts showing in console.Meaning:He has a very large DB, so he cannot back them up fully on daily basis.So, he...
View Article