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Unable to open archived items in shared mailboxes

I need a solution Hi all,when someone has a shared mailbox open in their Outlook, they are unable to open archived items in that mailbox, even if they have full permissions. Opening the message brings...

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Customer Filter in Enterprisevault

I need a solution Hi All, We have had a custom filter in implementation. unfortunately we have had a change in the hex value of the property of the item archived. Can we retrospectively have this item...

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Mail vaulted to partition on CIFS not committed

I need a solution I recently moved my Exchange mailbox and Public Folder vault store partitions to CIFS shares.  Mail is getting vaulted but it's showing as not backed up yet, so it's still in that...

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EV delete

I need a solution hijust wanted something confirmed. I have deleted an item from my archive, i am not in cached mode either. However i can still access the coressponding item via the EV shortcut in my...

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SQL query on number of items in subfolders in SEV

I need a solution Hi, I've got a user who has hundreds of subfolders of a particular folder in their vault. I've looked at SQL and can't see an obvious way of reporting on these sub folders and the...

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Adding new cluster node to cluster currently running EV

I need a solution We have built a new cluster node to put into an existing 2003 cluster.  The other 4 cluster nodes are running Enterprise  Vault for File System Archiving client.  Should the EV...

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SharePoint Archiving configuration

I need a solution IHAC where we are implementing EV for SharePoint archiving. The customers SharePoint infrastructure is below:a) One Application serverb) Two Front end serversc) One Fast search...

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Creation of EV Test Lab for Upgrade

I need a solution I wish to upgrade my version of Enterprise Vault from 8. SP 5 to 9 and wanted to know how to go about creating a clone for a test lab.I don't know the first thing about Exchange and...

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Need a script to perform delete hidden messages from Outlook

I need a solution The enterprise I work for has ran into an issue requiring a very large number of users to delete the hidden message(s) from Outlook.  Our exchange team has been zapping boxes to...

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Error Message - EV

I need a solution We are using Low Cost Storage (LCS – Nexenta) for enterprise Vault 10.0.2 for Exchange. I could see the below error message on our servers in the Symantec Enterprise Vault. Any...

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Question about Archiv Rule changed. Delete Mails

I need a solution Hello, My question: is it possible to delete the orignal Mails after Archiving whe the Option is now first activate.Customer has an Archiv Rule but forget to set "Delete Email after...

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Archives are not synchronising permissions from Exchange Server

I need a solution Hi All,I have a client who is having the strangest of problems. The EV server is not synchronizing permissions from Exchange Server/ Active Directory.I have check the inherit...

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Enterprise Vault Outlook Plugin dosn't start

I need a solution Hi I have an issue with Enterprise Vault 10 and Outlook 2010When I open Outlook the EV plugin is not enabled, but if i do a "Run as Administrator" when starting Outlook it works so...

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Migrate away from EnterpriseVault

I need a solution Hello,i would like to migrate away from EnterpriseVault. How do I restore all the archived Mails WITH a Shortcut in the particular Mailbox. I dont like export the whole Archiv from a...

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Domain migration FSA

I need a solution Hi gurus.I have a client who is moving to a new domain. They have the FSA agent on two windows servers. Just wondering if its possible to move the servers in place to the new domain?...

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user mailbox not archiving, has archive, not showing as provision group...

I need a solution Strange issue here, we have a report that shows the sizes of user mailboxes and noticed that one user was creeping up the list pretty quickly. I looked into his account yesterday and...

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Automatically deleting archived mailbox from EV to free up disk space

I need a solution Hi Folks,I've got a bunch of user mailboxes account that I need to delete from the Exchange Server 2007. I'm now using EV 9.0.4 and I'm not sure how to delete the archived content as...

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HTTP-Only Outlook add-in in Enterprise Vault 10.0.4

I need a solution Hello,I cannot find an HTTP-only version of the Outlook Add-in in EV 10.0.4. I only have the "\Symantec Enterprise Vault\Outlook Add-In\Symantec Enterprise Vault Outlook Add-in.msi"...

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EV9 - SQL to get mailboxarchviing task configuration

I need a solution Hello all,I would like to run a query that shows information for the Exchange Mailbox Archiving task. I have found the table JournalTask, which gives me the required information, but...

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Exchange 2013 CU3 Compatibility

I need a solution Hi, Do you know when Exchange 2013 CU3 will be supported by EV ? We are about to migrate to Exchange 2013 and currently it seems as if we'll need to remain on CU2 to maintain...

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